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About
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30 Years of Responsibility
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25 Years of Responsible Alcohol Regulation: A Spotlight on 2021
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Informing Alcohol Consumers: 2024 UK Market Review
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Make a Complaint
About
Mission
History
30 Years of Responsibility
Members
Team
Join us
Council
Code Signatories
Contact Details
COVID-19
Blog Series – Responsible Actions to COVID-19
Codes + Advice
Codes of Practice
Code Consultation
Rules
Guidance
Marketing Toolkit
Advice
Training
Code Decisions
Decisions
25 Years of Responsible Alcohol Regulation: A Spotlight on 2021
Informal Resolution
Independent Complaints Panel
Complaints
Make a Complaint
Received a Complaint
Media
Policy + Research
Policy
Research
Informing Alcohol Consumers: 2024 UK Market Review
Breaking Down Barriers by CFE Research
Key Alcohol Facts
Consultations
Nations
England
Northern Ireland
Scotland
Wales
International
Make a Complaint
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Make a sponsorship complaint
Name
(Required)
First
Last
Email
(Required)
Contact Number
Company Name (if applicable)
Type of complaint
Member of the public
Competitor
Direct or commercial interest in alcohol industry / product concerned
Other
Name of product / brand
Please tick all Code Rules that apply
3.1 Recognisable commitment/diversionary activities
3.2 Individual under the age of 18
3.3 and/or 3.4 Particular appeal to under-18s
3.5 and/or 3.6 Less than 75% of audience is under-18
3.7 bravado, aggressive, violent, dangerous or anti-social behaviour
3.8 Sexual activity/success
3.9 Immoderate/irresponsible consumption
3.10 and/or 3.11 Sampling
3.12 Under-25s
3.13 Enhancing sporting performance or social success
Basis or summary of complaint
Upload images and / or attachments
Max. file size: 50 MB.
Consent
(Required)
Can you please confirm that no legal action is currently under way between yourself and the alcohol producer, or is likely to be initiated with regard to the subject matter of the complaint.
Comments
This field is for validation purposes and should be left unchanged.
Naming, Packaging and Promotion Complaints
Name
(Required)
First
Last
Email
(Required)
Contact Number
Company Name (if applicable)
Type of complaint
Member of the public
Competitor
Direct or commercial interest in alcohol industry / product concerned
Other
Name of product
Please tick all Code Rules that apply
3.1 Alcoholic Nature
3.2(a) Strength
3.2(b) Bravado etc
3.2(c) Illicit drugs
3.2(d) Sexual success / activity
3.2(e) Social success / popularity
3.2(f) Immoderate / Irresponsible consumption
3.2(g) Rapid drinking / down in one
3.2(h) Appeal to under-18s
3.2(i) Under 25s
3.2(j) Therapeutic qualities / mood or behaviour
3.3 Serious or widespread offence
Spirit of Code
Basis or summary of complaint
Upload images and / or attachments
Max. file size: 50 MB.
Consent
(Required)
Can you please confirm that no legal action is currently under way between yourself and the alcohol producer, or is likely to be initiated with regard to the subject matter of the complaint.
Phone
This field is for validation purposes and should be left unchanged.
Request Advice
Name
(Required)
First
Last
Email
(Required)
Contact Number
Company Name (if applicable)
Brand
Company Type
Producer
Producer - start up
Agency
Retailer
Trade Association
Distributor
Are you the brand owner of this product in the UK?
Yes
No
Type of Media
Packaging
Point-of-sale
Sampling
Merchandise
Advertorial
Online
Website
Sponsorship
Public Relations
Product Design
Product Category
Beer
Cider
Liquer
Ready To Drink (RTD)
Spirit
Spirit-based
Wine
Unknown
Summary of request
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Max. file size: 50 MB.
Phone
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